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Privacy Policy

PRIVACY POLICY Effective Date: January 31, 2026

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1. Introduction Collaborative Genealogy Solutions ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our research services.

2. Information We Collect We collect information to provide genealogical research services:

  • Personal Information: Name, email address, phone number, and mailing address provided via our contact or intake forms.

  • Genealogical Data: Names, dates, places, and biographical details of your ancestors.

  • DNA Data: If applicable to your project, we may request access to view your DNA match lists on third-party sites (e.g., AncestryDNA, 23andMe). We do not collect raw DNA files unless explicitly agreed upon.

  • Technical Data: Our website host (Wix) and analytics tools may collect IP addresses and browser cookies to improve site functionality.

3. How We Use Your Information

  • To conduct historical research and fulfill the services you purchased.

  • To communicate with you regarding your project status.

  • To issue invoices and process payments.

  • To comply with legal obligations.

4. Data Storage & Security

  • Client Data: Research logs, reports, and digital documents are stored securely using Google Drive, which utilizes encryption and password protection.

  • DNA Privacy: We treat genetic information with the highest level of confidentiality. We will never share, sell, or publish your DNA match data without your explicit written consent.

5. Third-Party Sharing We do not sell your personal data. We share data only with trusted service providers necessary to operate our business:

  • Google Workspace: For email, forms, and document storage.

  • Wix: For website hosting.

  • Payment Processors: For handling retainer payments.

6. Your Rights You have the right to request a copy of the personal data we hold about you or to request its deletion, subject to legal record-keeping requirements. To exercise these rights, contact us at amy@collaborativegenealogy.com.

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